Will exchange rate fluctuations affect my campaign goal progress?
Since currency conversion rates are updated daily and fluctuate, the displayed campaign progress may slightly vary over time. To avoid confusion, Koalect saves payment amounts at the time of the transaction to prevent frequent recalculations affecting reporting or automated triggers like emails.
How often are currency conversion rates updated?
Conversion rates are updated once daily to provide accurate and current exchange values.
How does Multi-currency affect reporting and exports?
Reports and exports show amounts in the original payment currencies to ensure transparency. On the platform, amounts are displayed either in the donor’s selected currency or the organisation’s base currency for clarity.