Error codes
Find solutions for common form submission errors.
Form configuration errors
| Code | Message | Information |
|---|---|---|
| #001101 | Form configuration error | At least one step is required |
| #001102 | Form configuration error | The success step is missing |
| #001103 | Form configuration error | The payment methods block is missing |
| #001104 | Form configuration error | The "Transaction" action is missing |
| #001105 | Form configuration error | The "Order" action is missing |
| #001106 | Form configuration error | The "Create invite" block is missing |
| #001107 | Form configuration error | The "Create invite" action is missing |
| #001108 | Form configuration error | The "Accept invite" action is missing |
| #001109 | Form configuration error | The "Project invite" block is missing |
| #001110 | Form configuration error | The "Project" action is missing |
| #001111 | Form configuration error | The payment profile is missing |
| #001112 | Form configuration error | The "Recaptcha" action is missing |
Initialisation of the procedure errors
| Code | Message | Information |
|---|---|---|
| #001201 | Initialisation of the form error | Unable to retrieve execution or products |
| #001202 | Initialisation of the form error | Unable to retrieve security token |
| #001203 | Initialisation of the form error | Unable to retrieve beneficiaries |
| #001204 | Initialisation of the form error | Unable to retrieve payment profile |
Transaction & Execution validation errors
| Code | Message | Information |
|---|---|---|
| #001301 | Transaction validation failed | Unable to verify the transaction status |
| #001302 | Transaction validation failed | transaction_id is missing |
| #001303 | Execution validation failed | Unable to retrieve execution |
| #001304 | Execution validation failed | Procedure execution's status is "error" |
| #001305 | Transaction validation failed | Payment provider redirect url is missing |
Technical errors
| Code | Message | Information |
|---|---|---|
| #001401 | Technical error | Unable to update information |
| #001402 | Technical error | Unable to generate transaction pdf |
Project errors
| Code | Message | Information |
|---|---|---|
| #002101 | Project error | Template is missing |
| #002102 | Project error | Project donation procedure is missing |
Profile errors
| Code | Message | Information |
|---|---|---|
| #003101 | Profile error | Unable to retrieve auth user data export |
| #003102 | Profile error | Unable to retrieve transaction |
| #003103 | Profile error | Unable to retrieve subscription |
| #003104 | Profile error | Unable to disable the subscription |
Third-party services errors
| Code | Service | Information |
|---|---|---|
| #001501 | Stripe | Stripe failed to load |
| #001502 | Stripe | Unable to create Stripe 3D secure token |
| #001503 | Tamaro | Tamaro failed to load |
| #001504 | Tamaro | Tamaro failed to be rendered |
| #001505 | Google reCAPTCHA | Google reCAPTCHA failed to load |
| #001506 | Tamaro | Tamaro failed after being rendered |
| #001507 | Google reCAPTCHA | Google reCAPTCHA failed to execute |
| #001508 | Google reCAPTCHA | Clear Google reCAPTCHA failed |
| #001509 | Payzen | Payzen failed to load |
| #001510 | Payzen | Payzen failed to be rendered |
| #001511 | Payzen | Payzen failed to be initialised |
| #001512 | Payzen | Payzen send payement failed |
| #001513 | Payzen | Payzen token generation failed |
Navigation guards errors
| Code | Guard | Information |
|---|---|---|
| #001601 | Main | Navigation failed |